We provide 3 simple hosting packages that will satisfy all web site hosting needs. Web site hosting can be a very confusing element to web design, so we have made it very easy and simple by offering web hosting that is very affordable, very secure and very fast. There is no need to look elsewhere.
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We offer the same price for Linux or Windows 2003 Server based systems.
43 Towns Road. Unit 302
Etobicoke, Ontario
M8Z 1A9
(416) 253-0934 9. How do I transfer my files from my current host? Transfering files is simple. You can use your favority ftp program ( eg. cuteftp ) and download the files to your local computer and then re-upload the information to our servers. If you use a program like frontpage then you can simply publish your files to the servers IP address or your domain name once it is pointing to our servers. 10. What is a transfer? A transfer is used if you are hosting the domain name elsewhere and you want to use it for your webhosting account with us.
SMTP server: (the default SMTP server of your ISP) 3. How Do I Upload My Files? You can use your favorite ftp program ( eg. cuteftp ) and download the files to your local computer and then re-upload the information to our servers. If you use a program like frontpage then you can simply publish your files to the servers IP address or your domain name once it is pointing to our servers. How do I setup the header of my scripts to point to perl and sendmail? path to perl: /usr/bin/perl
path to sendmail: /usr/sbin/sendmail 4. I uploaded my files but I can't see them when I visit my site? If you are uploading to the right IP address and/or domain name then the reason is that you are placing your files in the incorrect location. Please make sure that your files are in the /mainwebsite_html directory. Please note that there are a few other directories ( domain-www , www , etc. ) in your root however those are just links to /mainwebsite_html, either way it will work O.K. 5. Does Windows 2003 Web Server come with ASP.Net? Yes 6. Can I use a Database? Yes, you can use mySQL databases and .MDB Files (Microsoft Access). 7. Does Windows 2003 Server come with PHP? Yes, every user has PHP access and MySQL Database on all TheBestMedia.com Hosting plans. 8. Do you support PHP4, mySQL database and ASP? Yes, we support PHP4 and ASP on all plans and we support mySQL database on all TheBestMedia Hosting plans. 9. Do you have static IPs? All of our hosting plans are hosted as virtual domains on our servers, therefore static IP's are not included. You can purchase static IP's at any time for a price of $49.00. 10. When I execute my script, an error message shows up, what should I do? The error message indicates that there are errors in your scripts. You script might have been setup incorrectly, or there are bugs in your script. Check your script again, and you should contact the script vendor for detail advice. 11. Web based control panel? A state of art control panel is included on every hosting plan. You can manage every feature of your account easily on the web based control panel included. Note: Not all options shown on the control panel are accessible to all accounts as features supported in each hosting plan varies. 12. Why is it that I get an error when i try to connect to webmail? If you typed http://yourname.com/up and get an error then chances are that you are behind a firewall. Please contact your system administrator and make sure that he/she is not blocking port 2095. 13. How is .NET Hosting supported? User needs and Microsoft's expanding .NET strategy are driving the demand for Windows-based hosting environments. Ensim WEBppliance Pro for Windows is specifically architected for Microsoft's .NET framework and to support its evolving product roadmap. 14. What kind of user help does Ensim WEBppliance Pro include? Ensim WEBppliance Pro includes extensive Online Help, which is Web-based and immediately accessible to users. 15. What DSNs are supported by Ensim WEBppliance Pro? Ensim WEBppliance Pro supports the most popular DSNs: MS Access and MySQL. Ensim WEBppliance Pro creates one MySQL database and provides ODBC access (drivers are installed). Access to the database depends on whether ODBC is selected/deselected in the service plan. 16. What DSNs are supported by Ensim WEBppliance Pro? Ensim WEBppliance Pro supports the most popular DSNs: MS Access and MySQL. Ensim WEBppliance Pro creates one MySQL database and provides ODBC access (drivers are installed). Access to the database depends on whether ODBC is selected/deselected in the service plan. 17. How do name-based domains differ from IP-based domains within WEBppliance Pro? Ensim WEBppliance Pro supports name-based domains with nearly identical functionality to IP-based domains. Name-based support includes SMTP management and FTP access. The primary difference is that name-based domains do not support SSL. 18. Can I try Ensim WEBppliance Pro? User Administrator Demo:
http://www.ensim.com/Products/Pro/demos/wp36/site_user_welcome.htm Site Administrator Demo:
http://www.ensim.com/Products/Pro/demos/wp36/site_user_welcome.htm 19. Can Ensim WEBppliance Pro for Windows be customized? Yes, Appliance Administrators can extensively customize Ensim WEBppliance Pro for Windows. Within the control panel, customization support includes:
| Linux | Windows |
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Web Hosting FAQ
Hosting Plans | Domain Names | Technical SupportHosting Plans
1. What is the configuration of your servers? All TheBestMedia servers are high-quality custom built servers, running on Redhat Linux with Apache Web server and Windows 2003 Server. 2. Where is the location of your servers? Our servers are located in Texas, USA, in a telco-grade facility connecting to the Internet through 14 Gigabit Ethernet links from six separate backbone providers, who each run fiber optic cable into the data center through two separate entry points. 3. Will I have mailservers? Yes, the server is using MailMax Mail Software which supports IMAP, Pop3 and SMTP protocols. 4. Do the POP3 accounts have access to email servers? Yes, the default host name of your mail server is mail.yourdomain.com. 5. Is it possible to upgrade plans later? Yes, please contact us and we will be happy to discuss upgrade options with you. 6. Do you allow mp3, exe or zip files? We allow all file types provided it must be legal. The files may not be copyrighted by another party. We may remove any non-complying files and terminate that account immediately, as this is a violation of the Terms of Service. 7. How do i get started on a new account? There are 2 ways to setup an account. One way is to order a hosting package on our website or give us a call at (416) 253-0934. Please note that we encourage everyone to read our contracts before signing up to avoid any confusion. 8. Can I pay without using a credit card? Yes, you can pay with a money order or check. All you have to do is visit our websites order form and fill it out without submiting the information. Print it and then send the money order or check to : The Best Media Corporation43 Towns Road. Unit 302
Etobicoke, Ontario
M8Z 1A9
(416) 253-0934 9. How do I transfer my files from my current host? Transfering files is simple. You can use your favority ftp program ( eg. cuteftp ) and download the files to your local computer and then re-upload the information to our servers. If you use a program like frontpage then you can simply publish your files to the servers IP address or your domain name once it is pointing to our servers. 10. What is a transfer? A transfer is used if you are hosting the domain name elsewhere and you want to use it for your webhosting account with us.
Domain Names
1. Do you support international domain names? Yes, we support all international domain names. 2. Is domain registration fees included in the hosting fees? We provide hosting services, yet domain registration and renewal fees are not included. 3. I do not have a domain name, how do I register one? We will be happy to register any domain for you. Our fee for domain registration is $39.00 for any domain as long as it is available. Send us an email with the subject Domain Registration and the domain name you want. We will check to see if the domain is available and we will register it for you. 4. I already have a domain name, how do I point my domain name to your servers? Once you have sign-up with us, you will be emailed the account instructions within 24 hours. You will find easy to follow instructions to resolve your domain to our servers. 5. How long does it take to transfer my domain? Depending on your domain registrar, it may take up to 72 hours. The time is needed for your DNS info to be propagated across the net.Account Billing
1. When are all your accounts billed? Accounts are billed monthly via www.MyPaySystems.com. You will be billed every month on the day that you registered. If you selected the yearly payment option, then you will only be billed once for the entire year. 2. How do I pay online? You can pay by all major credit cards or online checks. We utilize one of the most secure and trusted payment systems to process credit cards online, www.MyPaySystems.com. Once you have your account setup, your credit card will be billed automatically at each billing cycle. 3. Are there any contracts? The minimum term commitment is one billing cycle. 4. My credit card is going to expire soon, how can I update my billing record? You can update your credit card record on file at our billing agent's site by clicking here. 5. How can I cancel my account? You can send an email to our customer support department to cancel your account. Please contact us at least 5 days before the end of your billing cycle to avoid being billed for the next cycle.Technical Support
1. When will my domain be accessible after the DNS change? After the DNS setting is modified on your domain, the change will take effect in 72 hours. Your website and control panel will not be accessible until the DNS change have propagated through the Internet completely. 2. How can I access my email accounts? You can send and receive mail on your email account by setting up any email software on your local computer using the following setting: POP3 server: mail.yourdomain.comSMTP server: (the default SMTP server of your ISP) 3. How Do I Upload My Files? You can use your favorite ftp program ( eg. cuteftp ) and download the files to your local computer and then re-upload the information to our servers. If you use a program like frontpage then you can simply publish your files to the servers IP address or your domain name once it is pointing to our servers. How do I setup the header of my scripts to point to perl and sendmail? path to perl: /usr/bin/perl
path to sendmail: /usr/sbin/sendmail 4. I uploaded my files but I can't see them when I visit my site? If you are uploading to the right IP address and/or domain name then the reason is that you are placing your files in the incorrect location. Please make sure that your files are in the /mainwebsite_html directory. Please note that there are a few other directories ( domain-www , www , etc. ) in your root however those are just links to /mainwebsite_html, either way it will work O.K. 5. Does Windows 2003 Web Server come with ASP.Net? Yes 6. Can I use a Database? Yes, you can use mySQL databases and .MDB Files (Microsoft Access). 7. Does Windows 2003 Server come with PHP? Yes, every user has PHP access and MySQL Database on all TheBestMedia.com Hosting plans. 8. Do you support PHP4, mySQL database and ASP? Yes, we support PHP4 and ASP on all plans and we support mySQL database on all TheBestMedia Hosting plans. 9. Do you have static IPs? All of our hosting plans are hosted as virtual domains on our servers, therefore static IP's are not included. You can purchase static IP's at any time for a price of $49.00. 10. When I execute my script, an error message shows up, what should I do? The error message indicates that there are errors in your scripts. You script might have been setup incorrectly, or there are bugs in your script. Check your script again, and you should contact the script vendor for detail advice. 11. Web based control panel? A state of art control panel is included on every hosting plan. You can manage every feature of your account easily on the web based control panel included. Note: Not all options shown on the control panel are accessible to all accounts as features supported in each hosting plan varies. 12. Why is it that I get an error when i try to connect to webmail? If you typed http://yourname.com/up and get an error then chances are that you are behind a firewall. Please contact your system administrator and make sure that he/she is not blocking port 2095. 13. How is .NET Hosting supported? User needs and Microsoft's expanding .NET strategy are driving the demand for Windows-based hosting environments. Ensim WEBppliance Pro for Windows is specifically architected for Microsoft's .NET framework and to support its evolving product roadmap. 14. What kind of user help does Ensim WEBppliance Pro include? Ensim WEBppliance Pro includes extensive Online Help, which is Web-based and immediately accessible to users. 15. What DSNs are supported by Ensim WEBppliance Pro? Ensim WEBppliance Pro supports the most popular DSNs: MS Access and MySQL. Ensim WEBppliance Pro creates one MySQL database and provides ODBC access (drivers are installed). Access to the database depends on whether ODBC is selected/deselected in the service plan. 16. What DSNs are supported by Ensim WEBppliance Pro? Ensim WEBppliance Pro supports the most popular DSNs: MS Access and MySQL. Ensim WEBppliance Pro creates one MySQL database and provides ODBC access (drivers are installed). Access to the database depends on whether ODBC is selected/deselected in the service plan. 17. How do name-based domains differ from IP-based domains within WEBppliance Pro? Ensim WEBppliance Pro supports name-based domains with nearly identical functionality to IP-based domains. Name-based support includes SMTP management and FTP access. The primary difference is that name-based domains do not support SSL. 18. Can I try Ensim WEBppliance Pro? User Administrator Demo:
http://www.ensim.com/Products/Pro/demos/wp36/site_user_welcome.htm Site Administrator Demo:
http://www.ensim.com/Products/Pro/demos/wp36/site_user_welcome.htm 19. Can Ensim WEBppliance Pro for Windows be customized? Yes, Appliance Administrators can extensively customize Ensim WEBppliance Pro for Windows. Within the control panel, customization support includes:
- Branding of your control panels by uploading your logo
- Branding of control panels sold by resellers by uploading their logo
- Using the Ensim WEBppliance ad manager to upload a custom graphic with click-through capabilities
- Through additional programming, a Service Provider can further customize Ensim WEBppliance Pro for Windows:
- Using hooks to customize each domain with features like stock CGI scripts, Welcome pages, etc.
- Adding new services through customization of the left navigation
- Applications included: Analog 4.1.3
- BIND 8.2.3
- IIS FTP Server 5.0
- IIS Web Server 5.0
- MS Frontpage 2002 Server Extensions
- MySQL 3.23.46a
- OpenSSH
- Open SSl
- ActivePerl 5.6
- PHP 4.2
- Python 1.5.2
- Support for Urchin 3.3 or 4.0 (separate license key required)
